Telephone operator / Receptionist
Career description
Telephone operators and receptionists manage incoming calls, direct them to the appropriate departments, and provide information to callers. Key skills include strong communication, multitasking, and customer service abilities. Typically working in office settings, a high school diploma or equivalent is often required, with some positions benefiting from additional training or certification in office administration.
Salary range
Salaried: $2,300 - $3,400 gross per month (varies by industry, region, and experience).
Education and preparation
Education level for Telephone operator / Receptionist: MBO.
Focus on practical experience, internships, and specializations that fit this field.
RIASEC profile for this career
Top profile: Conventional (90%), followed by Social (70%).
Scores: R 20 • I 20 • A 20 • S 70 • E 50 • C 90
Where do they typically work?
A Telephone operator / Receptionist typically works in administrative and finance teams, quality and compliance, process and planning teams, back-office and support, healthcare and social services.
Frequently asked questions
What does a Telephone operator / Receptionist earn?
A Telephone operator / Receptionist typically earns $2,300 - $3,400 gross per month. Actual pay depends on region, employer, and years of experience.
What education do you need to become a Telephone operator / Receptionist?
The usual education level for a Telephone operator / Receptionist is MBO. Practical experience, internships, and specialization strengthen your position.
Does Telephone operator / Receptionist suit my personality?
This profession scores highest on the Conventional dimension of the RIASEC model. Take the free career test to see whether that matches your profile.
Next step
Want to know if Telephone operator / Receptionist really suits you? Take the free career test and compare your personal profile with this career.